5 COMMON COMPUTER ERRORS WHILE TELECOMMUTING
Many employees are working from home right now. This has forced many companies to adapt to the demands of managing a workforce remotely. However, there are many computer errors that can still be taking their toll if you are not managing telework well. hollyhealthfitness
How to work from home without computers hurting employee
performance? Are there any techniques or tips for greater computer security? In
this article we are going to show you.
Typical computer errors of teleworking
Whichever system you follow to work remotely, there may be
computer errors if there are not some security techniques and computer
maintenance behind.
We show you some of the most common computer incidents
during teleworking.
1. Difficulty accessing data
If your employees are at home working with a laptop, but
your company data is on your office computers, how do you share the data?
Maybe the method you use is to use cloud storage systems
like Dropbox. Or you may be sending e-mails, whatsapps or making calls at all
hours.
If accessing data is a complication for your company during
teleworking, it is that you do not have a VPN (Virtual Private Network) , which
would allow employees to work from home as if they were physically in your
offices.
2. Security flaws
You can control your employees when they work in your
company, with little difficulty. But if they work from home, how do you know
that computer security cannot affect the data of your business that they
handle?
The solution to computer security flaws , such as viruses,
Trojans or computer attacks on your employees' laptops may have a solution.
First, make sure that the laptops they work with belong to your company and
that some security measures have been implemented, which prevent them from
being used as personal computers for purposes other than work.
You can in fact prevent any file from being saved on the
hard drive, or from being deleted when the computer is turned off, and that
employees only work with the data that has been located on your server.
3. Internet connection problems
Another risk you handle when your employees work at home is
the Internet connection . What if the power goes out in your home, and you
can't access the Internet? Or if someone from the surroundings connects to your
Wi-Fi fraudulently? Or what if your internet connection is slow?
These are problems that may have to do with the Internet
service you have at home. However, many of these problems would be fixed,
first, by having employees connect only through the VPN, and second, by
ensuring that each employee has broadband Internet access at home.
You can make it easier for employees who do not have
Internet access to work from their offices, while those who can better manage
remote work can do so from home. Another option is to bear the costs of the
employee's Internet connection.
4. Slow computer equipment
A problem that may also be occurring is that employees work
from their own computers. Or from the computers of the company, it does not
matter. But they are teams that have not received maintenance for a long time,
are very slow and therefore harm employee productivity.
Ideally, to have full control is for employees to work in
company teams. In this way, you make sure that they have work tools that you
can control, since you can commission computer maintenance actions remotely,
which would allow the teams to always have a good performance.
5. Absence of backup copies
The more decentralization, the more complicated the issue of
computer security tends to be. But there are ways to decentralize your business
and facilitate telecommuting without compromising cybersecurity.
For starters, don't let the employees make copies of the
files they work on themselves. It has to be your company that controls the
backups. To begin with, because the person responsible for data privacy is your
company and not the employee.
The employee agrees to keep your data private. But you
cannot leave it in their hands that there is a daily and external backup in a
secure storage unit. You must centralize all this in your company, using a
backup service in the cloud. In addition, your company files should remain on
your servers, instead of being shared in multiple ways.